FAQ
Welcome to the Soul Food Holistic Healing FAQ Page!
Navigating the world of holistic teas can be both exciting and full of questions. Here, we've compiled answers to some of the most commonly asked questions about our premium loose-leaf teas, our company, and the practices that make us unique. Whether you're a seasoned tea enthusiast or just beginning your holistic journey, we're dedicated to ensuring your experience with Soul Food Holistic Healing is seamless and enlightening. Dive in and find answers below, and if you don't find what you're looking for, don't hesitate to reach out. We're always here to help!
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What should I do if I am not entirely pleased with my purchase from Soul Food Holistic Healing?
At Soul Food Holistic Healing, your satisfaction is our primary concern. If any of our products or services does not meet your expectations, we sincerely want to know about it. Please reach out to us directly at hello@soulfoodholistichealing.com, and we'll endeavor to find a solution that aligns with our company policies and ensures your satisfaction.
Where can I find Soul Food Holistic Healing's physical location?
We proudly call Atlanta, GA our home! You can often spot our stall at various farmer's markets around the city. Plus, we have just opened our first brick-and-mortar inside of Northlake Mall located at 4800 Briarcliff Rd NE. Ste 1015, Atlanta, GA 30345. We are closest to the food court entrance. We've partnered with Get Lit Candle Company to create the Infuse & Illuminate Collective.
I've heard about a customer referral or rewards program. How can I be a part of it?
Absolutely, we value our customers and love to reward their loyalty! Our rewards program is easy to join. Simply look for the rewards icon, which you can find at the lower left-hand corner of our website or within the top menu. Click on it, follow the prompts, and soon you'll be on your way to enjoying exclusive benefits and rewards.
Have more questions? Feel free to drop us an email or visit our contact page. Our team at Soul Food Holistic Healing is always here to assist and ensure you have the best experience with our range of premium loose-leaf teas.