Thank you for choosing Soul Food Holistic Healing. We are dedicated to providing you with the freshest teas made to order. Please take note of our shipping policy to ensure a smooth and satisfactory purchasing experience:
1. Order Processing Time:
Most teas are made to order, which means it takes time to craft your products with care. Please allow 7-10 business days for your order to be completed and prepared for shipment.
2. Shipping Time:
Once your order has been processed and packaged, please allow an additional 7-10 days for delivery. Shipping times may vary depending on your location and other factors beyond our control.
3. Order Tracking:
Once your order has been shipped, we will provide you with a tracking number to monitor the progress of your package. You can use this tracking number on our website or the shipping carrier's website to stay updated on the status of your delivery.
4. Shipping Methods and Carriers:
We utilize trusted shipping carriers to ensure safe and reliable delivery of your teas. The specific shipping methods and carriers may vary depending on your location and the size of your order.
5. Shipping Costs:
The shipping costs will be calculated and displayed at checkout based on your location and the weight of your order. Please note that any additional taxes, customs duties, or fees imposed by your country's customs authorities are the responsibility of the customer.
6. Address Accuracy:
To ensure a successful delivery, please provide accurate and complete shipping information. We cannot be held responsible for delays or misdeliveries caused by incorrect or incomplete addresses provided by the customer.
7. Order Modifications:
Once an order has been placed, modifications or changes may not be possible. Therefore, please carefully review your order details before completing the checkout process.
If you have any further questions or concerns regarding our shipping policy, please do not hesitate to contact our customer support team at email@example.com.
Thank you for choosing Soul Food Holistic Healing for your tea needs. We appreciate your patience and understanding as we handcraft and ship your teas.